If still no luck, replace the on/off switch, has there been any spill? Does the button stuck in the down position? Can you free it ? Using a thin tool will it release, move a bit? Boot to Safe Mode and open Control Panel, Power Options, set to High performance, open Advanced power settings, set Sleep and Hibernate to Never, Choose what power button does, Use this procedure: IN Safe Mode start RUN, (), type MSCONFIG, in General tab, select Normal Startup, in the STARTUP tab, uncheck Dell Media, click Apply, OK, reboot. This is a reminder to bring back the Dell MediaDirect on newer Dell Computers. type MSCONFIG, in General tab, select Normal Startup, in the STARTUP tab, uncheck Dell Media, click Apply, OK, reboot. Bring back the Dell MediaDirect on newer Dell Computers. Boot to Safe Mode and open Control Panel, Power Options, set to High performance, open Advanced power settings, set Sleep and Hibernate to Never, Choose what power button does, Use this procedure.
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